The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte
About the Hotel
The Ballantyne, A Luxury Collection Hotel, is situated in Charlotte's Ballantyne neighborhood, known for its upscale shopping and dining. This hotel emphasizes sustainability, implementing eco-friendly practices across its operations. Guests can enjoy a host of amenities including a renowned golf club and an exceptional on-site spa. Additionally, the hotel is in proximity to popular attractions such as the SouthPark Mall and the Whitewater Center.
Location
The Ballantyne is conveniently located with easy access to local shopping and dining options, including high-end venues at SouthPark Mall, just 8.5 miles away. For outdoor enthusiasts, the Whitewater Center offers exciting recreational opportunities nearby. The hotel is situated within a vibrant community that features numerous parks, retail shops, and restaurants. Valet and complimentary parking options are available for guest convenience.
Rooms
The hotel features 244 spacious rooms designed to provide comfort and convenience. Each room includes premium bedding, laptop-compatible safes, and workspaces suitable for professionals. Guests can take advantage of 24-hour room service and enjoy in-room dining options from the Gallery Restaurant. Many of the accommodations also offer stunning garden views and well-appointed bathrooms with luxury amenities.
Eat & Drink
Culinary experiences at The Ballantyne are highlighted at the Gallery Restaurant, which serves Southern American-style cuisine using locally sourced ingredients. The Gallery Bar provides a sophisticated setting for enjoying an extensive selection of wines and cocktails. Afternoon tea is also offered, presenting an array of exquisite sweets and savories for guests seeking a luxurious treat. The outdoor dining options allow guests to enjoy their meals while immersed in picturesque surroundings.
Leisure & Business
Leisure travelers can unwind at The Spa at Ballantyne, which features an indoor pool, fitness facilities, and a range of wellness treatments. The hotel also includes several outdoor amenities like walking trails and pools. For business events, equipped meeting spaces with assistive listening devices and high-speed internet are available, catering to various corporate needs. The property regularly hosts seasonal events and activities, ensuring a dynamic experience for all guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Hairdresser
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Bowling
- Fishing
Guest Parking
- Cookware/ Kitchen utensils
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a wonderful stay at the hotel. The rooms were impeccably clean, spacious, and very comfortable, creating a cozy atmosphere. The service was top-notch, with an amazing and very friendly staff always going the extra mile. The location was ideal, surrounded by great places to eat and shop. However, the dining experience was a bit slow at times, and I wished there were more dining options available. Overall, a great value for money choice.
I was pleasantly surprised by the modern and nice rooms that wind a long way through the hotel, although the lack of signposts was a bit confusing. However, facing the parking lot was not as appealing as I hoped. The service was very helpful and friendly, even wishing us a happy anniversary, but the outdated rooms and issues like overbilling were disappointing. The location, while beautiful, was a bit far from downtown with limited shuttle service. The dining experience had good options, but the service was slow at times. The hotel facilities were generally satisfactory.
My stay at this hotel was truly impeccable. The rooms were white-glove clean and very spacious, providing a private oasis for relaxation. The service was exceptional, with staff going above and beyond to ensure a memorable experience. The location in the Ballantyne area was convenient for exploring Charlotte, although some areas needed improvement. Dining experiences were delightful, and the facilities were top-notch.
The hotel had a nice view overlooking the finishing hole, with very comfortable rooms. Although my room wasn't ready upon arrival at 4 pm, it was still illuminated with a lovely blue glow at night. However, the dining area felt a bit like eating in a basement.
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